What information Do We Collect?
As part of our using www.thefitnessdepot.co.nz the following kinds of information may be collected:
Login credentials – When you sign up for an account online at The Fitness Depot, we ask you for your email address and a password. We use this information for the purpose of ensuring only you have access to your account.
Cookies – Cookies are small files that are placed by a web site and reside on your computer and are recognised when you visit or re-visit a web site. A cookie does not contain any personally identifiable information. It can provide details of your IP address, the computer platform that you use (e.g. Macintosh or Windows), the browser that you use (e.g. Microsoft Explorer or Mozilla) and what domain you are accessing the server from. With this information the following can be achieved:-
- Track traffic patterns to a web site,
- Ensure that the most relevant content is being shown,
- Allow you to enter certain site member services without having to log in each time you visit,
- Ensure faster web page access in certain situations.
Log and session information – When you use www.thefitnessdepot.co.nz, we record logs of your visit. This information may include your IP address, cookies as discussed above, the current date and time, pages you request, your browser type, and your chosen language. This data is used in aggregate to improve the quality of our site and to track usage trends.
User communications – When you communicate with us electronically, we keep those communications in order to respond to them and improve the quality of our product and ensure we are providing you with our very best support.
We may also send you updates about your account or The Fitness Depot products and services. You may opt out of promotional emails at any time by following the instructions at the end of the email.
Email address information – this may be provided by you when you register with our website or when you purchase fitness equipment from us. We will occasionally send you emails with promotions, news and special offers. These emails may be regular or when we have something super amazing to share with you. We promise to keep these emails to you spam free and we will not bombard you with emails nor send you anything that is not related to our business.
Our emails will always have ‘Unsubscribe’ links at the end of each message should you no longer wish to receive them.
What Do We Do with Personally Identifiable Information
We collect this information in order to provide the best possible service to you as customers of, or parties interested in, The Fitness Depot. To this end we may, from time to time, use the information that you provide for the following purposes:
- To verify your identity if you need help with a forgotten password or you are having login problems with one of our web site services.
- To help provide any other services that from time to time we may offer or you may request.
- To offer the most relevant information suitable to you and your interests
- For any relevant informational, marketing, promotional, publicity, or surveys that we might undertake.
- For any other purposes for which you have given permission.
We do not sell, rent, supply, give up or lease out any user or customer information to any third parties. We will only disclose information about you or your use of the website and/or services, without your prior permission, if we have a good faith belief that such action is necessary to:
- Conform to legal requirements (including, but not limited to, requirements in accordance with any applicable law, regulation or government request) or comply with legal process, or to help maintain the law –
- Protect our rights or property or those of our related companies –
- Act to protect the interests of our, or our related companies, customers or personnel
This website uses Windcave (formally Payment Express) ecommerce solution to process credit card payments. Windcave is PCI-DSS compliant and uses end-to-end encryption. The Fitness Depot does not collect or store any credit card information as this is all processed by Windcave. For more information please visit www.windcave.com/home
We also offer Afterpay
Advertises and Partners
This Privacy Statement only relates to our website for The Fitness Depot. You are encouraged to review the privacy statements of websites you choose to link to from our (or any other) website so that you can understand how those websites collect, use and share information.
You should be aware that we are not responsible for the privacy statements or other content on websites linked to or from our website. However, if you find privacy or content problems with websites linked to or from our website we would appreciate being notified so that we can take the appropriate action.
Google AdWords & Google Shopping
You can set preferences for how Google advertises to you using the Google Ad Preferences page (https://www.google.co.nz/settings/ads)
We reserve the right to change this policy at any time. Any changes will take effect immediately and they are posted on our website. Wherever possible we will notify you of any changes to this policy, but in the event that we do not, your continued use of our services indicates your acceptance of the particular policy that is posted on the website at the time of use.
Right of Access to Your Information
You have the right to be informed of the information that we hold about you and to have it changed, corrected or deleted. To find out more about how to do this, please contact us.
Contacting The Fitness Depot NZ
If you have a privacy concern regarding this policy please contact:
The Fitness Depot NZ
15 The Boulevard